BT530

Jabra BT530 – the new generation of noise cancellation

Destroy unwanted sound with Noise Blackout™
The Jabra BT530 is the first Bluetooth™ headset with Noise Blackout&

https://www.headsetexpress.ca/bt530

Replacement headset for Savi 100

Plantronics 81362-01

Replacement Headset for Savi 100

Please note: headset does not come with ear hooks or head band. A replacement headset must be charged

and paired with the base before it can be used.

https://www.headsetexpress.ca/replacement-headset-for-savi-100

CS55 Replacement Head band

Replacement head band for CS 50 or the CS 55

https://www.headsetexpress.ca/cs55-replacement-head-band

GN 8050

Used for both telephone and computer.

Works with just about any phone with a modular connector, it also plugs right into any Sound Blaster-compatible computer.

Use with any GN Netcom/Jabra Headset

https://www.headsetexpress.ca/gn-8050

GN RML

The GN 1000 Remote Handset Lifter is the perfect accessory for your GN Netcom wireless headset system.

With the GN 1000, you can answer and end calls, from wherever your wireless headset takes you. It's easy to install and works great.

When you add a remote lifter, your whole office becomes mobile. You file, photocopy, find personal anywhere in your company while still talking to the customer.

https://www.headsetexpress.ca/gn-rml

Viking NC Pro V95

Our Number #1 selling wired headset!

Unique design with Noise Cancelling boom, over-the-head style and superior durability.

The V95 NC Pro is what every headset should be.

• comfortable for all day us
• great sound for clear audio
• Wide band audio
• Noise reduction
• adjustable click stop boom arm

When you want a headset that is going to last and sound good, This is it.

https://www.headsetexpress.ca/viking-nc-pro-v91-3

HIS Cord

https://www.headsetexpress.ca/his-cord

Analog Plug to PC 3.5 mil

https://www.headsetexpress.ca/analog-plug-to-pc-3.5-mil

How many wireless headsets can be used in a given area/office?

So as to know the upper most figures of wireless headsets, which can be connected in the office, there are quite a few factors that you would have to consider: Headset Express would like to know first the following:
·  Number of headset users for wireless connections that work simultaneously.
·  Design & layout of the office.
·  The kind of technology for wireless headset to be applied (DECT 6.0 or Bluetooth).

DECT 6.0 & Bluetooth both these apply entirely diverse working frequencies plus none shall cause interference to one another.

There happen to be a lot of interconnected things that come into play while influencing wireless headsets numbers deployment in general so to get to a conclusive number is highly difficult.

Plantronics for this reason advises a survey of the place that interests customers to place in excess of seventy wireless headsets. You could get in touch with Plantronics engineering if you would require in excess of seventy headsets functional in 1 office.

In usual cases 70 Plantronics wireless headsets could be set up without troubles. In general offices, supposing the phone is vacant for periods in excess of 30-40% of the usage time then 120 could also be the set up. If the environment is conducive then more set ups could be added but a survey is the only way to reach a possible recommendations.

Wireless headsets DECT brand from Plantronics (example CS55) have been quoted 70 'channels'.

DECT's other products estimate 120 feeds. Actually, each one has more than 120, but due to various reasons, somewhere near seventy could be guaranteed. This goes for a large number of DECT systems.

Whenever there are synchronized calls it needs separate feeds and the upper limit is seventy synchronized users. So this is what Plantronics mostly quote, as there are few chances of troubles in users under this figure. Actually the figure for usable products is much more, the customers of Plantronics claim to have set up near to five hundred such headsets.
The important feature of DECT is safeguard frequency-band. Meaning it isn't influenced by other radio inference when receiving signals, like Bluetooth or Wi-Fi. Thus in comparison with Bluetooth, there is possibility to set up extra DECT wireless systems.

1: Users of wireless headsets CONCURENT number.
The upper most users of simultaneous wireless headset in selected region (we'll get back here later) are seventy, based upon available channel numbers. Surely, in a normal office, not all use the phone throughout. Thus if the call consumption is fifty percent, the user numbers nearly doubles.

With the same calculations if usage is merely twenty percent then 350 users can be there. But is not just that easy. Every one of the wireless headsets (irrespective of its usage) will consume some section of existing feeds. Thus bigger wireless headset numbers means less feeds available for use.
Yet the effect taken into consideration offers a hundred twenty headsets.

2: Design & layout of the building

All offices are dissimilar in design & plan. Some have sections while some offices with office, walls and meeting rooms, plus sales, HR and finance too are divided. All these create physical obstructions for the wireless signals, but do not stop the signals. These obstructions are what have an effect on the density.

Supposing the area is devoid of such obstructions then there can be seventy users having complete utilization. Or even a hundred twenty if fifty percent call utilization take place.

Factors like material used, layout and other things could have a huge saying on the level of penetration wireless signals have. Concrete walls grant more blockages as against a window.

Numerous offices usually are a single office area, but could have various sections. Then the section 1 guidance is applicable. With bigger places the number of sections could increase which needs more set ups of wireless headsets. If there are three well-distributed sections & 30-40% call consumption taking place, the requirement for wireless headsets rises to 120 X 3 = 360.

The customers of Plantronics have set up these wireless headsets in such numbers and even more on singular sites. A survey permits better interference among to be assessed areas, allowing for particular suggestions to be sort.

For wireless Bluetooth headsets usage, normal guide says there could be generally eight coexisting users (live calls) in a fifteen-meter by twenty-meter office. Every time the region doubles, upper limit for live calls can be Z * 1.5.
E.G. - fifteen-meter by twenty-meter office = eight live calls
Area increase by 2 folds: thirty-meter x twenty-meter office = twelve live calls (equal to eight * 1½)
Area two times again: thirty-meter x forty-meter office = eighteen live calls (equal twelve  *1½)
More user too could be there (all users of wireless headset won't usually be operating all at once.)

WiFi & Bluetooth (wireless Internet)

AFH (Adaptive Frequency Hopping) technology is used to lessen intrusion from 802.11 WiFi systems in Plantronics 510S voyager wireless headset. For this system to work properly just 1 or 2 802.11 ground stations (point of access) should be used in one another's vicinity, but be prepared for small bursts of intrusion. Supposing there happen to be in excess of 2 WiFi points of access working close to each other the complete working of Plantronics 510 could be faced with intrusion.

https://www.headsetexpress.ca/how-many-wireless-headsets-can-be-used-in-a-given-areaoffice

Savi 100 & Lifter

https://www.headsetexpress.ca/savi-100--lifter

Savi 100 complete Kit

https://www.headsetexpress.ca/savi-100-complete-kit

EHS for Polycom APP-51 IP Phones320*, 330*, 321*, 331*, 335, 430, 450, 550, 560, 650, 670,:

An EHS cable will allow remote answer or hang up with your Polycom Unified IP phone.
 
It is compatible with the following Polycom Unified IP Phone models: 320, 330, 430, 550, 560, 650, 670.

With the EHS cable, no handset lifter is required.  Answer/end your phone call up to 350 ft away.  

https://www.headsetexpress.ca/ehs-for-polycom-app-51-ip-phones320*-330*-321*-331*-335-430-450-550-560-650-670:

Foam Cushion

Ear Cushion for Plantronics Supra or Encore Headset. Sold per each or in Bulk

https://www.headsetexpress.ca/foam-cushion

Leatherette Ear Cushion

Super Comfortable, this Leatherette Ear Cushion makes headset wearing a pleasure.

Sold per each or in Bulk.

https://www.headsetexpress.ca/leatherette-ear-cushion

Mute Switch

Works with Headsets that have a QD "Quick Disconnect" Mute the caller.

You can hear them, they can't hear you.

https://www.headsetexpress.ca/mute-switch

Ear Cushion - Duoset

Foam Ear Cushion for Duoset Headset. Sold Per Each or in Bulk

Headset Model H141 Or  H141N

https://www.headsetexpress.ca/ear-cushion-duoset

Ear Cushion with Hole

Super Soft, Super Comfortable

Foam Ear Cushion with Hole

for Plantronics headsets H251N, H51N, H91N

Or Viking Headsets V91, V92

Sold Individually or in bulk

https://www.headsetexpress.ca/ear-cushion-with-hole

Beeping in my CS 50/55

Why is my CS50/55 headset beeping?

One beep every 10 seconds is a low battery warning. Recharge the battery by returning it to the charging base for one to three hours, or until the yellow charging light stops blinking.

Two beeps is an out of range warning. Move closer to the base unit.

Three rapid beeps every 15 seconds indicates that your mute is on. Press the mute control once to turn it off. When the optional Plantronics HL10 handset lifer is connected, three rapid beeps indicates that a call is coming into the headset. Press the talk button on the headset to answer the call.  If your headset is continually beeping, and you are using a handset lifter, make sure there is no music being played through the phone, the speaker phone is not on and turn off the paging system that comes through the phone.

https://www.headsetexpress.ca/beeping-in-my-cs-5055

Are wireless headset conversations secure?

The entire ranges of wireless headsets for offices (Plantronics & GN Netcom) offer superior security against snooping. The informal spy over hearing the radio feed shall listen to a humming noise as the audio is  coded & encrypted digitally. The headset product that is wireless does not permit 2 users occupying similar feeds & timeframe under usual situations as devices by themselves pick the top existing channel, while if it sense intrusion from another users then it immediately alters the feed. With events taking place in high density time slots where a better timeframe & feed is not available, 2 users close to one another & occupying similar feeds & timeframe could feel mutes at times due to audio being received or transmitted and at times distortion too but not some spying on audio.

Safety against planned over hearing is via user verification plus 64-bit actual digital voice recognition as per norm of accepted algorithm - EN 300 175-7. Wireless headsets made by us apply uniform accustomed frequency hopping while in idle-lock condition that while the ground & headset are within enclosed range but audio isn't enabled. This had be done to make sure the base & headset are there to look after alteration in spectrum of radio signal taking place because of further users and there being intruders, as need for link reliability improvement, there is a additional security layer effect. The sequence of hop is not fixed, physical environment based. It is an aperiodic functioning as with such a mode instead of altering feeds at regular time intervals, the feeds are altered at times when there happens to be a fresh users attempting to connect to the same feed & creating intrusion. Where there are multiple users, there is a security coat as different users alter feeds at will instead of remaining in a constant feed.

https://www.headsetexpress.ca/are-wireless-headset-conversations-secure

The Difference between 900 mhz and 2.4 Ghz

Understanding the Differences Between 900MHz and 2.4GHz Wireless Headset Systems

You would always like to make the correct business decision be it financing, investment or communications products, it not about "feed & speeds," but actually products that help the company do tasking effectively and efficiently.

While thinking on which system of Wireless headset to buy the whole issue shouldn't boil down to 2.4GHz headsets or 900MHz headsets just because of the frequency, as none of the two are superior or inferior. Both headsets are different so are their respective frequencies, and the all-round wireless product quality isn't frequency dependent.

This decision has to come about based on the sole requirements that a company is looking to fulfill by purchasing the Wireless headset. For one to be able to make an educated choice depends upon getting to know the significance of features like security, comfort, talk time, range, audio quality, and their related advantages.

Frequency

Upon speaking on the matter of 900MHz devices & 2.4GHz devices, the context is related to the signal transmitted by device-it is modulation & frequency that form a signal.

Frequency stands for repeated cycles, per second during which a wave travels. Superior frequencies have greater number of such cycles per second and can influence user density, talk time and range.

One procedure of transmission of is modulation, or adding some data to the signal being carried, while it is frequency independent.

Let read some of 900MHz & 2.4GHz basic points:

With products that are wireless, the antenna's length is conversely proportional as against the frequency; lower frequency converts into the antenna being longer, higher frequency converts into the antenna being short. Normally, longer antenna converts into greater energy device efficiency.

Wireless devices with low frequency could give superior coverage & give improved obstacle incursion as supposed to devices with high frequency.

Wireless devices with low frequency could give superior talk times & need inferior power as compared to devices with high frequency.

While other things remaining identical, 2.4GHz devices function in higher band of frequency plus they give additional channels & far better probable density as compared to devices with lower frequency.

The devices that operate on 2.4GHz band frequency happen to recognized across the globe that is now being adopted as way of doing business. Prime illustrations of wireless technologies being applied in such frequency are 802.11b (WiFi) & Bluetooth.

Density

one more vital area to think on is aid with making the correct system for Wireless headset choice is density available to the user. Density available to the user means the number of wireless units that could be used in a single area prior to intrusion taking place between such units. This is of vital importance in places where greater numbers of workers use such wireless units being closed placed to one another.

The popularity of devices with high frequency is growing in big, enterprise-level businesses-such popularity could lead to making such solutions based on Wireless headsets having identical frequency a burden. For instance, 802.11b (WiFi) happens to be common for wireless Ethernet & is there in a rising no. of PDAs and laptops. Bluetooth is ideal where small data is to be exchanged in close vicinity, is radio solution that's low-cost which offers wire free connection between PDAs, computers, headsets, mobile phones, and other devices. 802.11b & Bluetooth both these devices function upon the frequency of 2.4GHz. With the increase of such devices being used in work place, wireless headsets of 900MHz can have lesser probable intrusion3 with the other production supporting 2.4GHz Wireless headsets.

Briefly:

Those devices based on a mixture of frequencies could be less prone to intrusion and those that are high quantity devices based on a single frequency could face greater interference.

Environment too affects density, with situation being unique at all times. A building's design and employee allocation in a particular region is a vital influential aspect.

Plantronics - What It Provides

Frequency isn't a telling issue nor for user advantage. It is a technology, as simple as that, which when applied with other technologies brings about company based solutions. For instance, features aren't frequency dependent for like verification or simple audio quality. Neither is productivity, standby time or talk time affected. Things like durability, reliability & comfort too aren't frequency dependent. These are just customer centric requirements, but frequency in its position of being a technology has no role to play in the shaping of such features.

At the end of all what the bottom line is that it should aid companies towards implementing the purpose of the choice of technology and more so the right one. For most offices an ideal hands-free wireless communication device would entail 4 basic needs:

All things said do think of the new Wireless Headset System for the office workplace from plantronics called Plantronics CS55. while speaking of all-round wireless headsets  solution quality, you should know that a fine wireless headset device for the office is based upon various things like software design, electrical design, system engineering, human factors and  acoustic design,. The CS 55 runs on a 1.9 ghz frequency

Besides launching the 1st featherweight headset for communications in the year 1962, Plantronics is presently the foremost designer and marketer & manufacturer of featherweight communications headset products across the globe. Its latest CS55 Headset System for office purpose is the newest entrant to this heritage.

https://www.headsetexpress.ca/the-difference-between-900-mhz-and-2.4-ghz

Sani Wipes

• General antiseptic cleanser for headsets and telephones
• Alcohol-free; unscented
• Saturated with benzalkonium chloride 1:250 (0.4% BZK)
• 5 x 7 inches fan-folded
• box of 100

These wipes will not harm your headsets, telephones, key boards. or office furniture.

Reduce the change for infection in your office.  These are the best wipes available.

https://www.headsetexpress.ca/sani-wipes

Wireless headset Savi 100

https://www.headsetexpress.ca/wireless-headset-savi-100

H91N Encore /Discontinued

Do you require a headset with superior sound technology, combined with light weight comfort and convenience

• Single earpiece headband
• Soft ear cushions for all day comfort
• Noise-canceling microphone
• Single wire design
• Tone control
• Quick Disconnect feature for added freedom

All H91N Encore headsets are equipped with an SES (Sound Enhancement Systems) tone control switch. This switch is conveniently located just below the ear pad on the headset.

The SES switch allows you to tune your Encore headset like you would tune your stereo, adding more base or treble to enhance your listening pleasure.

Plantronics has also incorporated Sound Guard Plus and Call Clarity technology into their H91N ensuring crystal clear voice transmission on every call.

With an Encore H91N headset your phone conversations are easily understood and more pleasant, plus the H91N is so light and comfortable it is preferred by the most discriminating professionals.

With the noise-canceling microphone, the transmission of background noise is greatly reduced, making it easier for the person you're having a conversation with to hear you.

This is especially important for offices with employees in close proximately of each other. Numerous adjustments, combined with click stop positioning, guarantees a perfect fit for almost everyone. Plantronics created the H91N with new, light weight cables, resulting in outstanding comfort and durability.

https://www.headsetexpress.ca/h91n-encore-with-noise-canceling

Soundstation 2W

Polycom SoundStation2W™ Wireless Conference Phone

The SoundStation 2W Wireless Conference Phone provides conference capabilities anywhere, even if there are no power or phone connections. Connects to telephone line or cell phone, letting you conference in temporary work spaces or facilities where there is no analog phone line. Includes console, rechargeable battery, portable charger and cell phone connection cable.

Key Features:

• 2.4GHz WDCT Digital Spread Spectrum Radio
• Acoustic Clarity Technology – Allows simultaneous natural conversation – the industry’s best full duplex
• LCD display with caller ID and speed dial
• Two External Microphone Ports Enable Future Extension Of Two EX Mics
• Extension Microphones (option)
• 150 Feet Wireless Range - Conference without cords up to 150 feet from the base station
• 6 Hour Portable Console Charger
• 64 Bit Voice Encryption For Added Security
• Cell Phone Dialing Via Headset Cable Connection
• Battery Life: Up To 24 hour Talk Time; 160 Hour Standby
• Easy to use and install – Works like other Polycom conference phones, compatible with any analog line

Models available:

• 2200-07880-001 Polycom SoundStation2W Wireless Conference Phone (non-expandable)
• 2200-07800-001 Polycom SoundStation 2W EX Wireless Conference Phone (expandable)
• 2200-07840-001 Polycom SoundStation2W EX Extension Microphones

https://www.headsetexpress.ca/soundstation-2w

S12

Plantronics S12 Telephone Headset System offers convenience and comfort. At Headset Express, we think this is a great headset for a small office or home office.
Includes a 2-in-1 convertible headset for over-the-head stability or over-the-ear convenience, a noise-canceling microphone for superior sound clarity and the Firefly in-use indicator light that lets others know you are on the phone.

Headset stand also included for easy storage when not in use. Operates on AC power (included). Amplifier features mute and volume control. Connects to most single-and multi-line corded telephones. For the small office and home office, the Plantronics S12 is stylishly designed for easy use with a choice of headset wearing styles.

The headset can be worn over the head for stability or over the ear for convenience. The headset also features Firefly, the in-use indicator light that lets others know you’re on the phone.

 Key Features:

•  Noise-Canceling Microphone Delivers crystal clear voice quality and eliminates annoying background noise. Enjoy the whole conversation.

• Call Clarity™ Technology Filters phone line and room noise for clearer calls.

• Firefly™ In-Use Indicator Light No more unintended interruptions, thanks to this unique boom-mounted flashing red light that lets others know you’re on the phone.

• 2-in-1 Convertible Headset All-day comfort with the style that works best for you: over the head for stability or over the ear for convenience.

• Easy Installation Connects to single- or multi-line phones.

• Headset cable is approximately 6 ft in length  

https://www.headsetexpress.ca/s12

V92 Bianural

https://www.headsetexpress.ca/v92-bianural

M175C

Enjoy hands free comfort when making calls on your cordless phone! Experience the freedom and comfort of the M175C from Plantronics with exceptional sound quality and technology that rises above the rest! Sound quality is enhanced with a noise canceling microphone and pivoting mouthpiece that provides optimal voice clarity. Two wearing styles provide a secure and comfortable fit for all-day comfort.

This headset comes with ear hook and head band, 1 year warranty.  2.5 mil connector.

https://www.headsetexpress.ca/m175c

V95 NC Pro 2.5

The V91 Pro NC monaural headset provides a unique design with Noise Cancelling boom, over-the-head style and superior durability. This corded headset is rugged, comfortable and economical, and equipped with a Plantronics QD for use with direct connect cables.

V91 Pro NC features include:

• Wide Band Audio mic,
• Long wearing comfort - Comfortable and light weight. This headset not only looks great and sounds great, it is comfortable enough to wear all day
• Excellent sound - The custom-made receiver for all day long use. Adopted Voice Qualified Technology for crystal clear sound
• Easy handling - 270 degree Rotating microphone boom arm
• The Best transmit - Noise Canceling boom for high noise areas
• Safety - Acoustic shock protection for receiver & anti-static shock for microphone
• Plantronics QD - Bottom cord included for direct plug in.
• Accessories - foam ear cushions and adjustable clothing clip
• CE & FCC approved
• 2-year replacement warranty

This headset is very high in Quality and comfort.  Your headset will come with the 64279-02    2.5 mil Cable for direct connect to your phone.

https://www.headsetexpress.ca/v91-nc-pro-2.5

Savi 200 with Lifter

https://www.headsetexpress.ca/savi-200-with-lifter

Savi 200 Complete kit

https://www.headsetexpress.ca/savi-200-complete-kit

Savi 200

The All new Savi 200 Wireless Headset.  Vote #1 headset for sound and clarity.

Wideband Audio for best audio sound available
Noise-canceling microphone filters out background noise
Integrate your desk phone and PC with one wireless headset
DECT 6.0 frequency for crisp, clear calls
350 foot range for maximum mobility and freedom
Ensure call privacy with digitally encrypted security
Light weight for all day wearing - only 25 grams
6 hours of talk time gets you through your busiest days
Pair up to 4 headsets with one base for easy conference calling
Compatible with most phones

https://www.headsetexpress.ca/savi-200

GN 2010ST

Superior sound quality. All-day comfort. Day-after-day durability. Headset Express.ca can offer unprecedented affordability.

https://www.headsetexpress.ca/gn-2010st

Jabra BIZ 2400 UNC

·        

https://www.headsetexpress.ca/jabra-biz-2400-unc

CT14

Key Features:

• 300 Feet Range.
• Caller ID*
• Call waiting (flash button)*
• Ultra-compact dial pad with integrated belt/clothing clip.
• Automatic channel selection: Unlike 2.4Ghz CT12, CT14 (1.9Ghz DECT 6.0) automatically select channels to avoid interference. User does not need to manually select channels.
• Convertible headset design can be worn either over-the-head or over-the-ear
• Built-in headset stand.
• Telephone base with charger.
• Larger LCD screen (10% larger than the Plantronics CT12)
• Remote dial pad with rechargeable battery pack.
• Dial pad offers up to 10 hours talk time or 8 days standby on a single charge

https://www.headsetexpress.ca/ct-14

Savi W710

One Headset for Telephone, PC & Mobile Phone
The Savi W710 is changing the way productivity-focused office professionals communicate. 
With multi-connectivity, a monaural over-the-head headset design, and up to 350 feet of wireless range, the Savi W710
can easily manage desk phone, PC and mobile calls with the most intelligent wireless headset system on the market.

The Savi W710 lets you easily switch and mix audio between desk phone, PC and mobile calls
UC presence automatically updated when on a desk phone, PC or mobile call
DECT 6.0 range provides up to 350 feet between headset and base
Energy efficient adaptive power system optimizes for range and talk time
Conference in up to three additional headsets
Weighing 72 grams, the Savi W710 provides all day wearing comfort
Advanced wideband audio using CAT-iq technology for high-definition voice quality
Noise-canceling microphone reduces background noise interruptions
Enhanced Digital Signal Processing (DSP) provides more natural voice sounds
Up to 9 hours talk time with the Savi W710
Member of the Savi 700 series of wireless office headsets
Optional HL10 Handset Lifter allows for remote answer
1-Year warranty

https://www.headsetexpress.ca/savi-w710

CS540 Headset Top only

Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series. The system features the lightest DECT™ headset on the market*, a streamlined design and improved performance all with the same reliability for hands-free productivity that has made the CS family a best-seller for nearly a decade.

This is the replacement boom arm only. 

https://www.headsetexpress.ca/replacement-headset-for-cs540

Savi W720

One Headset for Telephone, PC & Mobile Phone - Headset Express

Plantronics W720 Wireless Headset:

• Business grade headset weighing 96 grams
• Distance to cover most offices with 350 feet of range
• 13 hours of talk time to get you though the busiest days
• Covering both ears allows complete focus on your caller 

The Savi W720 lets you easily switch and mix audio between desk phone, PC and mobile calls
UC presence automatically updated when on a desk phone, PC or mobile call
DECT 6.0 range provides up to 350 feet between headset and base
Energy efficient adaptive power system optimizes for range and talk time
Conference in up to three additional headsets
Weighing 94 grams, the Savi W720 blocks out noise around you so you stay focused
Advanced wideband audio using CAT-iq technology for high-definition voice quality
Noise-canceling microphone reduces background noise interruptions
Enhanced Digital Signal Processing (DSP) provides more natural voice sounds
Up to 13 hours talk time with the Savi W720
Member of the Savi 700 series of wireless office headsets
Optional HL10 Handset Lifter allows for remote answer
1-Year warranty

 

https://www.headsetexpress.ca/savi-w720

Savi W440 Computer Wireless headset

Plantronics Savi W440 Wireless PC Headset  - Headset Express

The first portable DECT headset system -
The Savi W440 - now includes the lightest headset on the market.
A hot swappable battery (Additional battery sold separately) for unlimited
talk time and up to 300 feet of wireless freedom
make the Savi W440 the ideal choice for the busy office professional that
needs to make or receive PC call for VoIP and Unified Communication applications.
 

Manage PC voice communications and multi-media wherever work takes you.
The Savi W440 is the lightest DECT™ wireless headset on the market.

The W440 offers three comfort-tested wearing options to match your personal style:
 

Over-the-ear, discrete and stylish
Over-the-head, for enhanced stability
Behind-the-head, ultra-discreet without sacrificing stability
Extraordinary sound quality while roaming or multi-tasking up to 300 feet from your PC.
Hot swappable battery (With purchase of additional battery) lets you change battery
mid-conversation for unlimited talk time.
With one-touch call answer/end, vol+/-, mute and flash, switch between softphone
calls for simple call management.

https://www.headsetexpress.ca/savi-w440-computer-wireless-headset

CS540 Replacement battery

Replacement 3.7V 140mAh 86180-01 Battery for Plantronics CS540 Wireless Headsets. NOT compatible with other headsets including the Plantronics Savi W740, W745 or CS55 (this battery is only compatible with the CS540 headset).

Replacement for: 86180-01, PL-86180-01 & 84479-01 Batteries. Compatible with the following models: Plantronics CS540 Wireless headset.

3.7V 140mAh 0.55Wh Li-Polymer Battery.

Up to 9 hours talk time with the CS540 headset.

1 year replacement warranty

https://www.headsetexpress.ca/cs540-replacement-battery

APC-45 Electronic HookswitchEHS Cable for Cisco SPA512, 514, 525, 525G2

APC-45 EHS Cable for Cisco SPA512, 514, 525, 525G2. Use this APC45 electronic hookswitch adapter (EHS cable) instead of the HL10 handset lifter for remote call answer/end capability.
The APC45 EHS must be used with Plantronics wireless office headset systems CS500-Series such as CS510, CS520, CS530, CS540, CS545, Voyager Legend CS and Savi models WO100, WO200, WO350, W730, W740, W745.
The Cisco phone models listed above support this electronic hookswitch so no HL10 handset lifter is needed.
This EHS cable will provide a beep tone in your earpiece to alert you to a new call coming in.
Simply press the button on your earpiece from anywhere within range to answer/end your call. 1 year factory warranty

https://www.headsetexpress.ca/apc-45-electronic-hookswitchehs-cable-for-cisco-spa512-514-525-525g2

GN 9470

The three devices - desk, mobile and softphone - are united by a stylish touch screen display. The display connects to your headset via DECT - a technology characterized by its reliable, long range capabilities - offering a wireless range of up to 450 feet. Equipped with a SmartSetup wizard, the touch screen helps you connect phones and choose preferences to get started. Once you’re up and running, it’s colorful icons and intuitive menu system make call-handling a breeze.

State-of-the-art sound technologies enable the Jabra PRO 9470 to deliver unrivalled call clarity and safety. A dual microphone Noise Blackout system with advanced Digital Signal Processing practically eliminates most background noise, so your voice can always be heard clearly. Wideband quality ensures that the sound you hear is crystal clear, while SafeTone technology protects your hearing.

Key Features:

• Tri-mode connectivity: desk, soft and mobile phone
• Touch screen with Smart Setup wizard
• Automatic tuning of microphone & phone compatibility settings
• Wideband sound (150–6,800 Hz)
• Dual microphone Noise Blackout™ system
• Full hearing protection with Jabra SafeTone
• Up to 450 foot range with DECT CAT-iq technology
• Bluetooth Class 1 Support
• Superior comfort with 3 wearing styles
• ear hook, headband and neckband
• Low energy consumption with Jabra - IntelliPower
• Up to 10 hours talk time

https://www.headsetexpress.ca/gn-9470

V92 - RD

The V92 Pro NC Binaural headsets provide a unique design with Noise Cancelling boom, over-the-head style and superior durability. This corded headset the is rugged, comfortable and economical, and equipped with a Plantronics with a direct connect cable. Works great with cisco phones.

V92 Pro NC features include:

• Long wearing comfort - Comfortable and light weight. This headset not only looks great and sounds great, it is comfortable enough to wear all day
• Excellent sound - The custom-made receiver for all day long use. Adopted Voice Qualified Technology for crystal clear sound
• Easy handling - 270 degree Rotating microphone boom arm
• The Best transmit - Noise Canceling boom for high noise areas
• Safety - Acoustic shock protection for receiver & anti-static shock for microphone
• Plantronics QD - Connect to a Plantronics amplifier or to a DA-10 cable for direct connect to the phone
• Accessories - foam ear cushions and adjustable clothing clip
• CE & FCC approved
• 2-year replacement warranty

This headset will work on the following Cisco phones:

Headsets for Cisco IP Phone Models:
7931G, 7940, 7941G, 7942G, 7945G, 7960,
7961, 7961G, 7962G, 7965G, 7970, 7971,
7971G, 7975, 7975G

https://www.headsetexpress.ca/v92-rd

Wireless on line indicator

On line indicator works on CS500 series headsets to let others know when you are on the phone

https://www.headsetexpress.ca/on line indicator

Voyager 8200 UC

https://www.headsetexpress.ca/voyager8200uc

Discovery 975

https://www.headsetexpress.ca/discovery-975

V95 NC Pro for Avaya

The V91 Pro NC monaural headset provides a unique design with Noise Cancelling boom, over-the-head style and superior durability. This corded headset is rugged, comfortable and economical, and equipped with a Plantronics QD for use with direct connect cables.

V91 Pro NC features include:

• Wide Band Audio mic,
• Long wearing comfort - Comfortable and light weight. This headset not only looks great and sounds great, it is comfortable enough to wear all day
• Excellent sound - The custom-made receiver for all day long use. Adopted Voice Qualified Technology for crystal clear sound
• Easy handling - 270 degree Rotating microphone boom arm
• The Best transmit - Noise Canceling boom for high noise areas
• Safety - Acoustic shock protection for receiver & anti-static shock for microphone
• Plantronics QD - Bottom cord included for direct plug in.
• Accessories - foam ear cushions and adjustable clothing clip
• CE & FCC approved
• 2-year replacement warranty

This headset comes with the HIC direct connect cord for the Avaya phones

https://www.headsetexpress.ca/v91-nc-pro-for-avaya

Set up Guide for Savi 100

Need assistance to setting up your Savi 100?  Click on the following link to see how all the parts fit together and work on your new Savi 100, Or you can reffer to the CD guide that is in your box.

https://www.headsetexpress.ca/set-up-guide-for-savi-100

Set up guide for Savi 200

Need help with your new Savi 200, Our set up guide can help. Click on the link below or reffer to the CD manual in your box.

https://www.headsetexpress.ca/set-up-guide-for-savi-200

Set up Guide for Savi 300

Need help setting up your new Savi 300.  Click on the link below for a set up guide. Or can can reffer to the CD in your box.

https://www.headsetexpress.ca/set-up-guide-for-savi-300

Voyager Legend CS Bluetooth

Plantronics Voyager Legend CS

The Plantronics Voyager CS is a single ear wireless headset which is meant to pair seamlessly with both your deskphone as well as your mobile phone. Finally one headset that you can use all day at work and continue to wear for the drive home. And with 7 hours of talk time and up to 11 days of standby time on one charge, you can maximize your productivity in and out of the office.

Superior Call Management

• Multi-device connectivity lets you manage desk phone and mobile/tablet phone calls from a single headset

• Roam up to 33 feet from desktop charging base or mobile device

• Use your voice to answer incoming mobile calls and for a host of other commands

• Enhanced voice alerts tell you caller name (mobile calls only), connection status, talk time remaining and more

• Use with Electronic Hook Switch Cable or Handset Lifter* to remotely answer/end calls

Plantronics Voyager Legend CS Overview

You work in the office, on the drive home, even at home. For your flexible work style, the Voyager Legend CS was designed to move with you throughout your day. Its intuitive smart sensor technology lets you answer calls simply by placing it on your ear, and you can always count on crystal clear audio with noise canceling technology that blocks out nearby voices, car horns, even wind. Enjoy simple call management and outstanding audio from your mobile phone on the road to your desk phone in the office, and everywhere in between.

Plantronics Voyager Legend CS Features:

• Monaural (one ear) design with behind the ear comfort-tested sling
• Up to 7 hours talk time, up to 11 days standby time
• Roam up to 33 feet from desktop charging base (when used with deskphone) or mobile device (when used mobile)
• Voice command capable
• Compatible with EHS cable or Lifter
• Precision tuned triple-mic with enhanced DSP for superior noise cancellation

https://www.headsetexpress.ca/voyager-legend-cs-bluetooth

HW251N - Cisco

https://www.headsetexpress.ca/hw251n-cisco

GN Smart Cord

Jabra GN1210 Straight DC Cord

• Simple 8-position slide adjustment - No need for a user manual; simply slide until receiving end can hear you clearly.
• Standard connectors (RJ9, RJ11 and PJ327)- Connects to virtually all telephones using a standard modular plug.
• Standard GN Quick Disconnect plug to headset - Guaranteed to work with our most popular headsets equipped with Quick Disconnect.
• Straight 60 cm / 23.6 inch cord - Longer than many standard cords, yet at a competitive price.

https://www.headsetexpress.ca/gn-smart-cord

Bottom Cable for MPA 2 or Direct plug in

This is a 10' bottom cable, used to plug any GN Netcom or Jabra headset into a MPA 2 amplifier or directly into a telephone that has a Headset Port.

Telephones like Nortel, Polycom or Mitel would use this cord

https://www.headsetexpress.ca/bottom-cable-for-mpa-2-or-direct-plug-in

P10/2250

Used for M2250 Meridian Consoles, High gain mic, This unit plugs into the side of your console.

Choose any H Series Plantronics to go with it.

https://www.headsetexpress.ca/p102250

Vista M22

Vista™ M22 Amplifier with Clearline™ audio 

Allows H-Series headset to be compatible with most office phones
Volume dial lets you quickly adjust your speaker volume
Background noise reduction will reduce the level of background noise
One touch Mute Button
Easily switch between headset and handset
Echo management reduces echo associated with VoIP telephony
Supports more natural-sounding speech on wideband networks
Uses 2 AA batteries (Included) - A/C power supply sold separately
Part 43596-40

https://www.headsetexpress.ca/vista-m22

VistaPlus AP15

https://www.headsetexpress.ca/vistaplus-ap15

MX 10

https://www.headsetexpress.ca/mx-10

Telephone repairs

Telephone repair service is available at a very reasonable cost.?

Repair cost start at $25 for a basic repair and can go as high as $100, depending on wither the phone needs painting or not.

The phone comes back to you in like new condition

Please send all repairs to

Headset Express - Repair Department
10 Premier Place
Brampton, ON L6S 3W1

Please remember to put in a business card

S/H is due on all repairs

https://www.headsetexpress.ca/telephone-repairs

T7208

https://www.headsetexpress.ca/t7208

If you have the Cisco 7920, 7921 7921G, 7929

If you have the Cisco IP phone 7920, 7921 7921G, 7929

You require an Viking headset or H series Plantronics headset and a 2.5 mil cable Plantronics part #65287-01

https://www.headsetexpress.ca/if-you-have-the-cisco-7920-7921-7921g-7929

V92 NC Pro

The V92 Pro NC Binaural headsets provide a unique design with Noise Cancelling boom, over-the-head style and superior durability. This corded headset the is rugged, comfortable and economical, and equipped with a Plantronics with a direct connect cable.

V92 Pro NC features include:

• Long wearing comfort - Comfortable and light weight. This headset not only looks great and sounds great, it is comfortable enough to wear all day
• Excellent sound - The custom-made receiver for all day long use. Adopted Voice Qualified Technology for crystal clear sound
• Easy handling - 270 degree Rotating microphone boom arm
• The Best transmit - Noise Canceling boom for high noise areas
• Safety - Acoustic shock protection for receiver & anti-static shock for microphone
• Plantronics QD - Connect to a Plantronics amplifier or to a DA-10 cable for direct connect to the phone
• Accessories - foam ear cushions and adjustable clothing clip
• CE & FCC approved
• 2-year replacement warranty

Works on the following phones:

Headsets for Mitel IP Phone Models
5000, 5010, 5020, 5040, 5055, 5140, 5201,
5205, 5207, 5210, 5212, 5215, 5220, 5224,
5230, 5235, 5240, 5250, 5312, 5324, 5330, 5340, 5550

https://www.headsetexpress.ca/v92-nc-pro-1

HW261N SupraPlus

https://www.headsetexpress.ca/hw261n-supraplus

Y Training Adapter

For the first time, managers and supervisors can listen-in and monitor calls of employees and agents while roaming the office with a wireless headset, accomplishing other tasks. As needed, they can return to their employee or agent and provide additional coaching or with the touch of a button, take over the call.Headset users can now train and have a second person monitoring conversations without sacrificing mobility with the new Wireless Headset Training Adapter offered exclusively from Headset Express.

Simply plug one wireless unit into the adapter and enjoy normal conversations. When a second headset (wireless or corded) is plugged into the adapter, either or both microphones can be muted with a push of a button to provide listen-only capabilities. This is a great device for an individual that wants the freedom and mobility of a wireless headset while monitoring a new trainee. It also allows two wireless headset users to be on a conference call and move freely about their office. Prior to the Wireless Headset Training Adapter, training required both users to sit next to each other while using corded headsets.

https://www.headsetexpress.ca/y-training-adapter

Savi 300

Durable Single-Ear Wireless Headset 

The Plantronics WO300 Savi Office is a monaural wireless headset system that unifies voice communications and integrates your desk phone and PC providing business critical sound quality. Customers of Headset Express use the Plantronics WO300 Savi Office system to mix calls between your PC and desk phone—conveniently combine a desk phone call with a PC call for real-time collaboration, or easily switch from one type of audio or device to another. Plus, the Plantronics WO300 Savi Office offers a longer wireless range for natural movement along with a comfortable wear style, interactive software for personalization, and an adaptive battery system for longer battery life and an energy efficient approach to power usage.

Wideband for the best audio clarity available
Noise-canceling microphone filters out background noise
Digital Signal Processing (DSP) provides more natural voice sound
DECT 6.0 frequency for crisp, clear calls
350 foot range for maximum mobility and freedom
Ensure call privacy with digitally encrypted security
72 grams - Light weight for all day wearing
9 hours of talk time - Gets you through your busiest days
Pair up to 4 headsets with one base for easy conference calling
Compatible with most phones
*Optional HL10 Handset Lifter allows for remote answer
1-Year warranty 

 

https://www.headsetexpress.ca/savi-300

WO350 Savi Duo

https://www.headsetexpress.ca/wo350-savi-duo

CS 70N Wireless, #1 in Comfort

The Plantronics CS70N Wireless Headset 

The Plantronics CS70N gives you the best of both worlds in one professional wireless headset: premium audio performance and sleek, comfortable styling. Featuring a top-of-the-line, Noise-Canceling microphone for clear speech even in environments with distracting background noise, the Plantronics CS70N wireless headset is perfect for a wide variety of users and business environments. A stylized, lightweight behind-the-ear design is not only discreet, it is comfortable enough to be worn all day. A superior microphone and earpiece create a high-performance headset yielding great results for both traditional phone lines and IP telephony systems. The CS70N offers wireless freedom with no compromises.

Premium Audio Performance with Sleek Styling
Totally wireless hands-free communications
Noise-canceling Microphone
Voice-dedicated DECT 6.0 technology
Lightweight over-the-ear design delivers all-day wearing comfort
Roam hands-free up to 300 feet from your desk phone
Ensure call privacy with digitally encrypted security
Receive and transmit volume control
Connects to most single or multi-line phones
Approximately 6 hours of talk time makes it easy to stay connected
Optional HL10 Handset Lifter allows for remote answer
1-Year warranty
 

https://www.headsetexpress.ca/cs-70n-wireless-1-in-comfort

GN 2110 ST Sound Tube

https://www.headsetexpress.ca/gn-2110-st-sound-tube

GN 2115 ST SoundTube

The GN 2115 ST headset is a binaural style headset.

This headset is part of the new GN 2100 series which introduces GN Netcom's SoundTube technology.

It's lightweight, Comfortable, great sound quality.

Exclusive lightweight design with titanium-look headband

Add the direct plug in cord for phones with a headset port or a GN Netcom amplifier.

https://www.headsetexpress.ca/gn-2115-st-soundtube

HIC cord

https://www.headsetexpress.ca/hic-cord

GN2124 NCD

Jabra GN2124 4 in 1 Noise Canceling Monaural Corded Headset

The Jabra GN2124 USB Noise Canceling Mono VoIP Headset is part of Jabra's award winning headset series for business and contact center professionals using IP telephony. In fact, many users say that its excellent sound quality gives them the feeling they’re having a “face to face” conversation. Moreover, the headset’s sleek profile and lightweight, ergonomic design provide a unique combination of style and comfort.

The GN2124 offers a monaural (single ear), 4-in-1 wearing style (Earhook, Earloop Behind-the-Neck & Headband).

• Over the Head Headset
• Single Earpiece
• Flex Boom Microphone
• PeakStop Technology - Protects Against Sudden Loud Sound Spikes
• Meets VoIP Standards
• 4 Wearing styles (Earhook / Earloop / Behind-the-Neck / Headband)
• Pivoting Foam Ear Cushion
• Ergonomic Design
• Ideal for Call Centers

https://www.headsetexpress.ca/gn2124-ncd

.Audio 615m-Discontinued

Optimized for Microsoft® Office Communicator, the economical Plantronics .Audio 615M headset delivers comfort and quality audio to occasional headset users. Incorporating full wideband au

https://www.headsetexpress.ca/.audio-615m

.Audio 995 Digital Wireless Stereo Headset

Thanks to its 40-foot roaming range, the wireless .Audio 995 Stereo Headset lets you take full advantage of your PC's Internet calling and audio capabilities in full-r

https://www.headsetexpress.ca/.audio-995-digital-wireless-stereo-headset

DA 60

Bring digitally enhanced audio quality and the comfort of Plantronics headsets to Voice over Internet Protocol (VoIP) softphones with the Plantronics DA60. The DA60 includes a USB-toheadset adapter with dig

https://www.headsetexpress.ca/da-60

CT14 Replacement Top

CT14 replacement headset only. Monaural wearing style.

https://www.headsetexpress.ca/CT14-headset

NorStar Telephone

Headset for Nortel, Meridian, Norstar Phones:

T7316, T7316E, M7310, M7208, M7308, M7316, M7324, M7900, M2216

If you have this model of Telephone, you require a direct plug in headset

Click on this headset to show you the models available

https://www.headsetexpress.ca/norstar-telephone

Headsets for NorStar Telephones

Headset for Nortel, Meridian, Norstar Phones:

T7316, T7316E, M7310, M7208, M7308, M7316, M7324, M7900, M2216

If you have one of these models of phones, click on the headset below to see the headsets available

https://www.headsetexpress.ca/headsets-for-norstar-telephones

EHS for Avaya APV-66 (formerly APV-65) Electronic Hookswitch EHS for Avaya 2420, 4610, 4610sw, 4620, 4620sw, 4621sw, 4622sw, 4625sw, 4630sw, 5420, 5610, 5620, 5621

Plantronics Avaya APV-66 Electronic hookswitch adapter EHS for use with CS500-Series wireless headset and all Savi Office wireless headset models when connected to specific Avaya IP telephone models.

This device allows the user to answer and end calls from the headset remotely, while away from the desk by simply pressing the talk button on the earpiece.

An audible beep tone is provided in the earpiece to alert the user to an incoming call. The call answer/end function is all electronic (rather than mechanical as it is with the HL10 handset lifter).

No lifter is needed! Please feel free to call us if you are unsure which EHS (electronic hookswitch) is right for your Avaya phone. Part #38633-11 APV66 (formerly 38633-01 APV65).

https://www.headsetexpress.ca/ehs-for-avaya-apv-66-(formerly-apv-65)-electronic-hookswitch-ehs-for-avaya-2420-4610-4610sw-4620-4620sw-4621sw-4622sw-4625sw-4630sw-5420-5610-5620-5621

Wireless Headsets

Click here for available wireless headsets

https://www.headsetexpress.ca/wireless-headsets

V95 RD

https://www.headsetexpress.ca/v95-rd

HW251N & A10 Cable

HW251N & A10  DISCONTINUED see HW510

Premium quality and comfort for office & contact center professionals
Wideband audio for more natural sound with wideband telephones
The highest level of performance for wideband VoIP communication
Premium audio ensures quality customer communications
Noise-Canceling microphone for reduced background noise
Flexible microphone boom for perfect positioning
Quick Disconnect feature for added freedom
A10 Cord Included

https://www.headsetexpress.ca/hw251n--a10-cable

HW261N & A10 Cord

HW261N & A10 Cord

Premium audio quality for office and contact center professionals
Wideband audio for more natural sound with wideband telephones
The highest level of performance for wideband VoIP communication
Premium audio ensures quality customer communications
Noise-Canceling microphone for reduced background noise
Flexible microphone boom
Quick Disconnect feature for added freedom

https://www.headsetexpress.ca/hw261n--a10-cord

Viking NC Pro V95

https://www.headsetexpress.ca/viking-nc-pro-v91-1

All new Jabra Link 860

Jabra’s audio processors work with your company’s desktop phones or PC with a switch of a button to ensure excellent call quality and provide a safe audio level for your employees. An audio processor is basically an amplifier for phone calls. It filters out noise on the line, so your customers experience a clear, understandable call, regardless of the noise level surrounding your employees. Audio processors provide an additional safety benefit in that your employees can specify the call volume they are comfortable with. The processor then maintains that volume for all calls, providing a safer work environment.

Works with virtually any desk phone

• Designed for call centers and phone-intensive offices
• Ensures a safe call volume for your employees
• Enhances audio performance in even the noisiest of environments
• Works with virtually all desktop phones for easy deployment and implementation

https://www.headsetexpress.ca/all-new-jabra-link-860

USB to PLT bottom cord

Digital Audio Adapter for computer solutions. DSP

- No software to install
- True Plug & Play
- Dramatically light and compact size
- Volume of high quality tact switch
- Compatible with all USB cable computer
- Superior sound quality
- Mute switch for microphone (optional receiver mute)
- Connects to any Plantronics/VIking brand headset.
- Provides crisp and superior sound quality Voice over IP or any other voice driven application with light and compact size.

https://www.headsetexpress.ca/usb-to-plt-bottom-cord

2.5 mm to PLT QD

2.5 mm Plug on one end, Plantronics QD on the other end. Extra Long lenght,  Works great on Some models of Cisco phones, Cordless phone or anything needing a 2. 5mm port.

When you need to upgrade your headset and want great quality, this is the cord you need. Works on any Plantronics H series headsets.

https://www.headsetexpress.ca/2.5-mm-to-plt-qd

Small Business Packages

Keep your current phone number. Free Installation with all bundles

https://www.headsetexpress.ca/small-business-packages

Hosted PBX

What is a Hosted PBX?  - By Headset Express.ca

Introduction

One of the latest spin offs of business VoIP technology is the Hosted PBX.  This technology allows small and medium sized businesses to have a sophisticated telephone system without the investment in telephone equipment.  In fact, the entire telephone system is operated and maintained by your Voice-over-IP service provider.  A hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system.  Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments. 

Key ideas behind a Hosted PBX service:
 

• Your telephone system is "hosted" or operated by your provider
• Works with your existing telephone service or completely replaces it
• Can be used with landlines, mobile phones, VoIP service or might include VoIP service

The Advantages of a Hosted PBX

There are a number of key advantages to using a hosted pbx versus traditional telephone service or purchasing an office telephone system.

• Cost savings - You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution the office telephone system is operated by your provider.
• Geographical Flexibility - Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.
• Local Presence - Hosted PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in New York or the UK.
• Credibility - For small businesses a virtual system can give them instant credibility by presenting their customers with a professional sounding telephone solution. Traditional telephone systems are generally cost prohibitive for smaller organizations.
• Scalability - Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.
• Quick Setup - A Hosted PBX solution can have you up and running very quickly compared to a traditional telephone system.

A short example

A customer calls your toll-free or local phone number and the call is answered either by your receptionist or an automated greeting.  You can even have multiple receptionists in different geographical locations answering your incoming calls.  If the receptionist is not available and an automated greeting answers the phone call, customers can choose to dial an extension, a specific department, listen to product information or use the dial-by-name directory. 

One of the great benefits of a Hosted PBX system is that employees can be working in different geographical locations.  For instance, an employee working from home in New York can transfer a caller to technical support which is located in Toronto, Canada.  Employees can answer calls from their cell phones, on a laptop, from their home or anywhere with a traditional landline or internet connection for business Voice-over-IP. 

What equipment or service will I need?

Let us go over a few of the ways that a Hosted PBX can be used to replace your current telephone service or work in conjunction with it.

• Keep your existing landlines - You might choose to keep your existing telephone lines and have calls forwarded from the Hosted PBX service to these telephone lines. For instance when someone calls the "sales" department, the Hosted PBX service could simultaneously call Bob and Anne's traditional telephone lines. The generally means that the total cost of your phone solution is higher because you have to pay for the Hosted PBX service and the traditional telephone lines.
• Use mobile telephones - Many companies have employees who are outside of the office most of the time (real estate agents for instance) and would prefer to receive their calls on their mobile telephones. Calls from the Hosted PBX service can be forwarded to your cell phone and many Hosted PBX services allow you to choose to send a caller to voicemail or transfer the call to another extension (which might be another cell phone).
• Use voice-over-IP - Some Hosted PBX services are bundled with voice over ip service which eliminates the need to have a telephone line with your local telephone carrier to make and receive calls. You can choose to use multi-line digital office telephones that plug directly into your internet connection. Typically there is also an option for using soft phones which are computer programs that simulate a business telephone on your desktop so you can make and receive calls using a usb headset.

https://www.headsetexpress.ca/hosted-pbx

GN 9125 Wireless Headset

 
The GN9125 Series is a range of wireless headset that works the way today’s office professionals work. Offering an unbeatable range of personal mobility in the office, a robust talk time and a host of innovative features and benefits, the revolutionary GN9125 Series will give complete wireless freedom in the office.

The unique conference call feature lets you hold fully mobile, secure conference calls not restricted to meeting rooms or ruined by crackling speakerphones. And, the GN9125 Series comes with a choice of three different boom arms equipped with different microphones to suit quieter or louder office environments and a duo variant with noise-canceling boomarm.

• Up to 12 hours of talk time
• 300-foot wireless range — allows you to multi-task while talking hands free and cord free up to 300 feet from your desk.
• DECT 6.0 1.9 GHz interference free frequency — providing low interference and high quality audio.
• Noise-cancelling microphone — Flexboom model provides outstanding noise reduction by filtering out background noise for clearest possible voice transmission.
• Interchangeable earhook and headband wearing style — for all-day comfort.
• PeakStop™ Protection — The Jabra GN9125 guards against sudden loud noise spikes from the telephone network – max 118 dB SPL (RMS).
• Multi-layered security system for secure conversations
• Multi-unit conferencing — lets up to 4 headsets participate on 1 call for fully mobile conference calling, eliminating the hassle of crackling speakerphones and conference-room bookings.
• Support for Electronic Hook Switch (EHS) functionality
• Extend your freedom — the optional GN1000 remote handset lifter lets you answer and end calls without having to return to your desk.

https://www.headsetexpress.ca/gn-9125-wireless-headset

GN Netcom 9125 Flex Wireless Headset

Multi-layered security system prevents eavesdropping. 

Digital Spread Spectrum signal, originally developed for secure military communications, hops 90 times per second for airtight security.  All calls

https://www.headsetexpress.ca/gn-netcom-9125-flex-wireless-headset

HW261N/HIC for Avaya

HW261N & HIC Cord for Avaya

Premium audio quality for office and contact center professionals
Wideband audio for more natural sound with wideband telephones
The highest level of performance for wideband VoIP communication
Premium audio ensures quality customer communications
Noise-Canceling microphone for reduced background noise
Flexible microphone boom
Quick Disconnect feature for added freedom

https://www.headsetexpress.ca/hw261n-for-avaya

Vista 390

Nortel Vista 390 PowerTouch 390 with Caller ID & Call Waiting :

Vista 390 & PowerTouch 390 Feature Highlights
* Access to display-based interactive services*
* Caller ID, Call Waiting Display, and Call Waiting Display Options*
* Speakerphone with Mute
* 100-name and number Call Log*
* 200-name and number Directory
* Large eight-line backlit display with six display keys
* Ten-number redial
* Flash (LINK)
* Multi-function indicator light (incoming call, extension-in-use, message waiting*, and Hold)
* Copy key for saving Call Log information to the Directory
* Options key
* On-hook dialing
* Goodbye key
* Current date and time display
* Contrast control for display window
* Ringer and receiver volume controls
* Desk or wall mount
* English/Spanish/French language display prompts
* Hearing aid compatible
* ADA compliant

* Refurbished to Telco Standards

https://www.headsetexpress.ca/vista-390-1

GN 2124 NCD

The GN Netcom 2124 NC noise reduction headset is one of the highest quality headsets on the market. It comes with 4 wearing styles.  Head band, Ear hook, ear loop and Behind the neck.  

Features

• Award-winning design
• 4 wearing styles for the ultimate individual all-day comfort
• Noise canceling microphone for the noisy environment
• Excellent IP telephony (80 – 15,000 Hz)
• Hardwired USB for PC-based IP telephony
• Exclusive lightweight design
• Noise-canceling microphone for the noisy environments
• Direct connect bottom cable included.    This headset will plug into many types of phones:
• Mitel  ,  Polycom  ,  NorStar  ,  Meridian  ,  Shoretel  and many more. 

This simply is the best headset on the market today.  Call us today or place your order online.

https://www.headsetexpress.ca/gn-2124-ncd

Jabra BIZ 2300 USB mono

Deluxe Stereo USB Headset

2393-829-109

Jabra’s Biz™ 2300 world class sound meets world class durability in an exceptionally comfortable and stylish corded headset.

Keep both your agents and your customers happy.Jabra Biz™ 2300 USB UC Mono is a mono headset that provides USB connectivity to all leading UC applications and softphones.

-Flexible boom arm

-Noise cancelling

-  Supports Apple Mac OS 
-  Supports Microsoft Window

 EU Noise at Work Compliance - Enhanced audio protection ensuring maximum benefit while ensuring a safe listening level

-Peakstop™ - Eliminates potentially harmful sound spikes
 

https://www.headsetexpress.ca/Jabra BIZ 2300 USB

H91 Encore/ Discontinued

https://www.headsetexpress.ca/h91-encore

Jabra BIZ 2400 Mono

  The Jabra  BIZ 2400 Series features  a cascade of improvements that pushes the envelope for the levels of audio quality, comfort and durability necessary for dealing with the special requirements in contact center and office environments.

Jabra BIZ 2410 Headset (Jabra 2403-320-105) Features:

• Omni directional microphone for the quiet office environments
• Innovative headband wearing style
• Break-proof FreeSpin boom with 360 degree rotation
• 3-Year warranty

The Jabra BIZ 2400 headsets are configured for business and contact center professionals. Hand-made Neodymium speakers provide maximum frequency response, resulting in greater call clarity, fewer misunderstandings and better all-around customer service.

For your office, get a great headset.

https://www.headsetexpress.ca/jabra-biz-2400-mono

GN 2020 NC

Product Features:

This state-of-the-art, professional headset features high-quality sound for crystal clear conversations.

The GN-2020NC features an all-metal boom pivot and a noise-canceling microphone that filters out ambient noise.

The monaural, over-the-head, design features a full-size, extra thick ear cushion for all day comfort.

For Internet-based functions, this headset supports the full IP network bandwidth for applications such as speech recognition, voice-over-IP calling and computer-based training.

PeakStop™ technology protects against sudden, loud sound spikes. Backed by the manufacturer's 2-year limited warranty.

A great headset at a great price.  Order yours today.

https://www.headsetexpress.ca/gn-2020-nc

GN 2124 NC

https://www.headsetexpress.ca/gn-2124-nc

GN 2124 NC Monaural convertible

 Just look at the GN 2124 NC convertible headset. For noisy environments, GN 2124 Flex headsets feature the DuraFlex-II™ flexible boom, for exact microphone positioning, and a noise-canceling microphone, to filter out ambient noise. Matched with a sleek, lightweight design, the GN 2120 NC is a combination of clarity, comfort and convenience that's really a breed apart.

The GN 2124 NC headset is lightweight, very durable, and extremely comfortable, even if worn all day long. A click-stop headband provides a customized fit and pillow-soft ear cushions rest gently over the ear.

• Noise Canceling Microphone
• Convenient swing-away boom
• Omnidirectional microphone
• 3 wearing styles
• Two-year warranty
• Requires an amp or Direct plug in cord

https://www.headsetexpress.ca/gn-2124-nc-monaural convertible

GN 2125 NC Noise Cancelling Binaural Headset

Ultra-light design. Unsurpassed Quality
GN Netcom - GN2125 NC - Flexible Noise Cancelling Binaural Headset

The GN 2125 NC is a state-of-the-art, professional headset for today’s enterprise
delivering unsurpassed sound quality and crystal clear conversation. The headset’s lightweight,
sleek styling enhances one’s professional image and comfort – as well as productivity.

For a Binaural headset, This is one great headset.

https://www.headsetexpress.ca/gn-2125-nc-noise-cancelling-binaural-headset

GN OPG-2N Optima Binaural

Optima-G Binaural NC Headset Binaural Noise-canceling microphone Pure SoundTM AccuBass speakers DuraFlex single-wire design Stay-Put click-stop headband Pillow-Soft ear cushions

https://www.headsetexpress.ca/gn-opg-2n-optima-binaural

Extension Cord

10' Ft Extension Cord for GN Netcom Headsets

https://www.headsetexpress.ca/extension-cord

2.5mil To QD cord

Use this cord to adapt any GN Netcom Headset to a Phone with a 2.5 Mil Port.

Will work with Cordless phones or desk phones with 2.5 mil ports.

https://www.headsetexpress.ca/2.5mil-to-qd-cord

What is Blue Tooth?

What is Bluetooth Technology

https://www.headsetexpress.ca/what-is-blue-tooth

M9417 CW 2 line

The 9417CW is a two-line phone with Visual Call Waiting*, Caller ID, speakerphone, and is headset compatible. This telephone is the best communications tool for home and small office professionals!

9417 Phone Features & Benefits:                    Headset Express.ca   The leader is telephones and headsets

• Two separate lines with station conferencing key
• Caller ID and Call Waiting Display*
• 3x16 adjustable backlit display
• Speakerphone with mute
• 100-name and number Call Log*
• SuperFlash and Intelligent Viewing System
• 100-name and number downloadable Directory
• Secured numbers for personal codes
• Six programmable memory keys for frequently called numbers
• Headset compatible
• Last 10 number redial
• Call Director option for fax or other devices*
• CLASS/Voltage Message Waiting indicator*
• Restricted dialing option
• Preferred Name Match*
• Visual ringing/extension-in-use/hold indicator
• LINK/Release/Hold keys
• Optional page and call timer keys
• English / French prompts
• Hearing aid compatible

https://www.headsetexpress.ca/m9417-cw-2-line

Vista 350

Nortel Vista 350 or Nortel PowerTouch 350 Phone:

Personal Directory for 50 names and numbers,
Services key to access a wide range of services,
Two-position tilt-up base, Visual Message Waiting indicator,
Adjustable volume/alerter control, Print and Copy keys
Last five number redial, Preferred Name Match,
Visual ringing/extension-in-use/hold indicator,
Hold and LINK keys, Hands free, Contrast control,
Editing capabilities via scroll key, Programmable call timer,
Goodbye and Options keys, Printer port, English/French prompts, Hearing aid compatible,
ADA compliant, Desk or wall mountable, serviced to brand new condition complete with all parts, manuals and accessories.
One of the most popular Nortel phones on the market.
Refurbished to like new standards

https://www.headsetexpress.ca/vista-350-1

TT3 Evo Mon Headband only

TT3 Evo Monaural replacement headband only.

https://www.headsetexpress.ca/TT3 Evo headband mon

SoundPoint Pro SE-225 2-Line Professional Conference Phone

SoundPoint Pro SE-225 seamlessly integrates handset and headset telephone functionality with crystal clearhands-free voice conferencing in an elegant personal business phone.With the touch of a button, SoundPoint Pro lets you hold clearadditional participants. Polycom's Acoustic Clarity Twithout the clipped sentences and one-way conversations that are common with ordinary business speakerphones. The SoundPoint Pro has versatile features like a front-facing microphone for voice conferencing. You can also connect an optional headset for high-quality .In a home or corporate office, speak naturally without wires and get more done efficiently and productively with SoundPoint Pro SE-225.

Key Features

• Full-Duplex with 2-Line Operation
• Integrated Headset Amplifier, Hanger, and Controls
• Caller ID with Call waiting
• 99-Number Programmable for Speed Dial

https://www.headsetexpress.ca/soundpoint-pro-se-225-2-line-professional-conference-phone

HL 10 for Remote call answer

HL10 handset lifter

Fits on your telephone, letting you answer calls with the touch of a button, conveniently and automatically takes your handset off hook.

Missing calls, you don't have to with the HL10 Lifter.  Walk up to 300 ft away from your phone and should it ring, you will hear a beep in your headset. Press the button, answer your call.

This is one device most people go with.

https://www.headsetexpress.ca/hl-10-for-remote-call-answer

Polycom SoundStation VTX 1000( Without EX Mics )

 Polycom VTX1000 with Accoustic Clarity Technology is a leap in voice conferencing technology. The VTX100 is the first conference phone that automatically adapts to each meeting environment, providing high fidelity voice clarity for all participants. With the Soundstation VTX 1000, conference call participants can speak at a normal, natural conversation level and be heard clearly from up to 20 feet away from the microphone, even in large conference rooms.When two Soundstation VTX1000 conference phones connect on opposite ends of a call, the phones automatically connect in VTX Wideband mode, resulting in extraordinary fidelity. The Polycom Soundstation VTX1000 is the voice conferencing platform for the future.

Key Features

• 20-foot (7-meter) microphone pickup range is ideal for larger rooms, and can be increased even further using optional expansion microphones
• High-end conferencing technology delivers loud, clear conference calls for improved productivity and more enjoyable meetings. Ideal voice conferencing for board rooms, larger conference rooms, or any room that needs the next step up in performance
• Breakthrough Polycom HD Voice conferencing technology makes every syllable crystal clear. SoundStation VTX 1000 is the only conference phone that can deliver Polycom HD Voice quality voice conferencing over traditional analog phone lines
• Download new software for additional features and functionality right from the phone
• Integration with Polycom VSX video conferencing systems delivers an integrated video and voice conferencing solution for optimal performance and ease-of-use

https://www.headsetexpress.ca/polycom-soundstation-vtx-1000(-without-ex-mics-)

Polycom SoundStation VTX 1000(EX Mics Included)

Polycom VTX1000 with Accoustic Clarity Technology is a leap in voice conferencing technology. The VTX100 is the first conference phone that automatically adapts to each meeting environment, providing high fidelity voice clarity for all participants. With the Soundstation VTX 1000, conference call participants can speak at a normal, natural conversation level and be heard clearly from up to 20 feet away from the microphone, even in large conference rooms.When two Soundstation VTX1000 conference phones connect on opposite ends of a call, the phones automatically connect in VTX Wideband mode, resulting in extraordinary fidelity. The Polycom Soundstation VTX1000 is the voice conferencing platform for the future.

Key Features

• 20-foot (7-meter) microphone pickup range is ideal for larger rooms, and can be increased even further using optional expansion microphones
• High-end conferencing technology delivers loud, clear conference calls for improved productivity and more enjoyable meetings. Ideal voice conferencing for board rooms, larger conference rooms, or any room that needs the next step up in performance
• Breakthrough Polycom HD Voice conferencing technology makes every syllable crystal clear. SoundStation VTX 1000 is the only conference phone that can deliver Polycom HD Voice quality voice conferencing over traditional analog phone lines
• Download new software for additional features and functionality right from the phone
• Integration with Polycom VSX video conferencing systems delivers an integrated video and voice conferencing solution for optimal performance and ease-of-use

https://www.headsetexpress.ca/polycom-soundstation-vtx-1000(ex-mics-included)

2.5 mil to RJ9

2.5mm to RJ9 Adapter Cable 8800-00-75

THis cable allows you to plug in a wireless headset, such as a CS55 or GN Netcom 9125 into a Cordless phone or a phone with a 2.5 mil port on it.

So now you can have your cordless phone and be totally wireless.  Nice.

https://www.headsetexpress.ca/2.5-mil-to-rj9

CS520

Plantronics CS520 Binaural Wireless Headset

Plantronics legendary CS family is setting a new wireless standard with the CS500 series.  The CS520 features a new binaural headset design, streamlined base and improved performance, all with the same dependability for wireless productivity that has made the CS series a best seller.  The CS520 features a secure fitting headband for all day comfort weighting 92 grams, giving you up to 350 feet of range to roam your office, and a battery made to last all day with 9 hours of talk time.  By covering both ears with the CS520, you're able to focus on your caller and never distracted by background noise in your office.

Secure Over-the-Head binaural headband provides all day comfort
CS520 wireless headset weighs 94 grams
Up to 350 feet of range to roam your office and improve productivity
Speaker volume & mute controls at your finger tips allowing adjustments remotely
Adaptive power system optimizes the CS520 for the perfect balance between range and talk time
Voice-dedicated DECT technology in the CS520 eliminates Wi-Fi interference
Advanced wideband audio using CAT-iq technology enables clearer conversations
Conference up to three additional CS headsets to have co-works join calls quickly and easily
Noise-canceling microphone reduces background noise to your caller
CS520 provides an amazing 9 hours of continuous talk time
Compatible with most phones
Optional HL10 Handset Lifter or EHS cable allows for remote answer
Part #  84692-01
 

 For the Single hearing model, click the pic

https://www.headsetexpress.ca/cs520

APC-41 (EHS) for Cisco Unified IP Phone models 7942, 7942G, 7945, 7945G, 7962, 7962G, 7965, 7965G, 7975, 7975G

Eliminate the need for the HL10 handset lifter with your Plantronics wireless headset! The Plantronics Headset Electronic Hookswitch adapter APC-41 (formerly APC-40) Hookswitch Control works

with the following Cisco Unified IP phone models: 7942G, 7945G, 7962G, 7965G, and 7975G.

It does not work with any other Cisco IP phone models at this time. If you have one of the noted phone models above, use this APC41 EHS cable instead of the HL10 for more seamless remote operation in conjunction with Plantronics wireless headset models CS500-Series and Savi Office wireless

The Cisco APC-41 HHC adapter enables remote ring alert and call answer/end capability on your wireless headset from anywhere within your wireles range, allowing you to move freely throughout the office environment without missing a call (and without the need for the external handset lifter HL10).

Part number 38350-11 APC41 (formerly 38350-01 APC40). One year factory warranty.

https://www.headsetexpress.ca/apc-41-(ehs)-for-cisco-unified-ip-phone-models-7942-7942g-7945-7945g-7962-7962g-7965-7965g-7975-7975g-

Busy light for Savi

This busy light works with Plantronics wireless headsets,  Not the CS 55 or older, only the new ones

CS540, CS530, CS520, CS510, W740,730,720,710

THis light will let others know you are on the phone. 

https://www.headsetexpress.ca/busy-light-for-savi

Plantronics Ear Loop and Ear Gel Accessory Kit for CS540

Plantronics 86540-01 Set of replacement ear loops and earbuds (includes one each of small, medium and large ear loop and one small and one large ear bud gel and one foam sleeve for ear hook comfort).

For use with Plantronics CS540

https://www.headsetexpress.ca/plantronics-ear-loop-and-ear-gel-accessory-kit-for-cs540

M9417

9417 Specifications

• Two separate lines with station conferencing key
• Caller ID and Call Waiting Display*
• 3x16 adjustable backlit display
• Speakerphone with mute
• 100-name and number Call Log*
• SuperFlash and Intelligent Viewing System
• 100-name and number downloadable Directory
• Secured numbers for personal codes
• Six programmable memory keys for frequently called numbers
• Headset compatible
• Last 10 number redial
• Call Director option for fax or other devices*
• CLASS/Voltage Message Waiting indicator*
• Restricted dialing option
• Preferred Name Match*
• Visual ringing/extension-in-use/hold indicator
• LINK/Release/Hold keys
• Optional page and call timer keys
• English / French prompts
• Hearing aid compatible

https://www.headsetexpress.ca/m9417

Vista 150

Nortel Vista 150 with Caller ID, Call Waiting :

Single line office/home telephone

Model Vista 150 (Almond/Charcoal) Highlighted Features

* Name and number Call Display and Visual Call Waiting
* Two-line display Callers List* stores names and numbers of 25 callers
* Option to log all calls, unanswered calls, or no calls
* SuperFlash and Intelligent Viewing System
* Four feature keys for one-button access to network services:* Call Forward, Cancel Call Forward, Three-Way Calling, Repeat Dial, Voice Mail, Call Return
* Four auto-dialers allow quick access to frequently called numbers
* Visual Message Waiting indicator
* Last number redial
* Preferred Name Match
* Visual ringing/extension-in-use/hold indicator
* Flash key for Call Waiting or Three-Way Calling
* Programmable call timer
* Hold and Dial keys
* Separate handset and ringer volume control
* Options key customizes features and sets date/time
* Contrast adjustment for display
* English/French prompts
* Hearing aid compatible
* Desk or wall mountable

* Refurbished to Telco Standand

https://www.headsetexpress.ca/vista-150

GrandStream GXP285